Segmentation - Null Action Date
This feature / setting will help counsellor's analyse which are those leads where follow up is not added and there is Null (No Next Action Date ) defined and accordingly actions can be taken.
Why It Matters:
If any of the counsellor’s want to add segmentation rule on Lead where ‘Next Action Date’ is Null / Not Set, So that they can able to take action of that particular leads
How it Works:
When Configuration set & Segmentation is added on the condition whose Next Action Date is Null then for those leads communications will receive.
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