Here’s what you can find in this ExtraaEdge Live Chat release:

Option to Enable/Disable Chat on User

Now chat for a user can be directly enabled and disabled from the settings panel.
Why it matters:
As all counsellors do not chat with the leads so now with this feature Admin's can :
  • Enable or Disable chat for particular counsellors via Settings
How it works:
  • On the settings panel, there will be an option to disable and enable the chat.
  • Please refer below Screenshot :
Chat Disable/Enable option in platform users
Chat can be enabled and disabled in bulk too. Also, there is a max limit to enabling chat for users.