> For the complete documentation index, see [llms.txt](https://releases.extraaedge.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://releases.extraaedge.com/release-1.47/5-june-2020/whatsapp-bot.md).

# Whatsapp Bot

### **Whats-app Bot Capture responses \[For Enterprise Whatsapp customers]**

**Why​ it matters:**

With this feature now customers can provide, counsellor level support 24\*7 with predesigned workflows to interact & address their queries. It also allows them to share images, videos, & documents to nurture prospects towards admission on Whatsapp.

**How it works:**<br>

![Business Whatsapp Account](https://lh3.googleusercontent.com/B_SH-xXnENTN7Ys7cZlM5qmAF2FZQNtOpurMqxAu8HUgl_cN7-KqTCrzdRDXODTNaVRq71vuRuoMXfPRO8Fgnv4rYNhjx-dGR0BWibn19dO65m0GNh4QVZmJnfbNJAe3e0vPf9H39UAkp5m2dA)